Confirm Your Details, Protect Your Balance
Account verification exists to make sure a payout only ever reaches the wallet that belongs to you. We ask for a clear photo of your national ID and confirmation that the mobile number on your bKash, Nagad or Rocket account matches the one registered with us. This isn't a hurdle you face before every withdrawal — once your details are checked, they
stay on file for future payouts. If a name or number doesn't match across your wallet and your account, we'll flag it so you can fix it before a transfer goes out, rather than after your balance has already moved.
- Submit your ID — Upload a clear photo of your national ID from your account settings so we can match your name to your wallet details.
- Match your wallet number — Confirm the mobile number linked to your bKash, Nagad or Rocket account matches the number registered on your account with us.
- Wait for confirmation — We check the details you've submitted and confirm once everything lines up with the wallet you're using.
- Verified for future payouts — Once cleared, the same details cover your future withdrawals so you don't need to resubmit documents each time.